We take the privacy of your information seriously and we ask that you read this Privacy Notice carefully as it contains important information on:
In this document, ‘we’, ‘us’ and ‘our’ refer to eWealthGlobal Group Limited (EWG). We won’t disclose your information to anyone, other than as set out in this Privacy Notice and any applicable terms and conditions.
What does this privacy notice cover
This privacy notice covers our handling of information that we gather when you are accessing or using our Websites or Services or when you contact us in any manner. We gather various types of information, including information that identifies you as an individual (“Personal Information”) detailed below.
Information you provide to us
We may collect and store any Personal Information that you choose to provide to us, for example, direct from you, via phone, via email or online forms.
The types of information we may collect directly from you or our contacts (such as intermediaries, industry body, client/potential client, supplier, agent) include: names, email addresses, postal addresses, phone numbers, passport details, transactional information as well as any other information you choose to provide us.
Collection of customer information
EWG may collect, use and share client information including information about you, your transactions, your use of our products and services and your relationships with EWG.
Customer information may be:
Use of customer information
We will process, transfer and disclose client information only for the purpose it is intended for. We will process client information to:
Sharing customer information
When we use client information for the purposes set out above, we may transfer and disclose it to:
The above recipients may also process, transfer and disclose client information for the purposes set out above and they may be in countries where data protection laws don’t provide the same level of protection as in the Channel Islands.
How do we share and disclose information to third parties
We may share and disclose information (including Personal Information) with third party suppliers, consultants and other service providers who we engage to perform tasks on our behalf and subject to a duty of confidentiality.
How long do we retain your information
If you have used our services at any time, we will retain your information for as long as we have an on-going relationship and thereafter for as long as we are required by law to retain the information. Thereafter the information will be destroyed without further notice.
Access to your information and contacting us
You have the right to access your information to check whether it is accurate and up to date. If you wish to access or amend any information held about you, please contact us by sending an email to: [email protected]
Changes to this privacy policy
If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties. (Clearly should the policy change, information already collected will remain subject of the terms and conditions that applied at the time of collection).
Your privacy rights
What choices do I have? You can always opt not to disclose information to us, but keep in mind some information may be needed to use our services.
Grievance
In the first instance, we would appreciate you contacting us if you have concerns about EWG, by emailing us at [email protected], or calling us on 01534 608022. You have the right to contact the Office of the Information Commissioner (ICO), the Jersey supervisory authority for data protection issues (www.oicjersey.org).
Data security
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Cookies
You can set or amend your web browser controls to accept or reject cookies. If you choose to reject cookies, you may still use our Websites and Services, however your access to some functionality and areas of our Websites may be severely restricted.
Third party links
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.